© ITNI 2021
Web Bureau has been dealing with Ben @ ITNI Ltd. for the past 2-3 years. The first project was to complete the wiring of our new office for Cat 6 Cabling and hooking them up to 30+ network points via a central patch panel. Ben undertook this project in a highly efficient manner even though the timescales for completion were very tight. The second piece of work he undertook related to installation of a new File Server and Anti-Virus solution that met our organisational needs. Once again, Ben very quickly researched the correct products and implemented the software and hardware in a very timely manner. Web Bureau will certainly use Ben again in the future and cannot recommend him highly enough.
Ben, I just wanted to drop you a quick message to say you’re an absolute hero. Emails are all good on the computer and the phone, calendar is much better, just improved all round.
In the seven years of running a busy estate agents and a mortgage business I never had such great service from an I.T company. No matter what time of day (or night usually) if I contact ITNI, they respond within minutes, they have a proper “can do” attitude and nothing is an issue. In the year we have been working with ITNI our systems are slicker, faster and much more reliable. The staff in our offices know they can contact Ben directly and he will respond quickly, saving me time with the smaller issues which is fantastic. I regularly ask Ben for advice on products and systems and really appreciate his honest straight forward advice. I am able for the first time to let go completely of this part of the business, letting him do what he does best, with the peace of mind that his pricing and hardware selection can be trusted.
Should you be starting off in business, running a large company, or just want advice on how to do things efficiently and effectively then I truly believe there is no-one better in the market at present than Ben.
ITNI are reliable, efficient and, as someone who has phoned them at 9pm on a Friday night with a WiFi problem, I can assure you that their service is 24/7! ITNI is a company who will go the extra mile, and will not bombard you with IT talk, they just get the job done. They manage everything IT related at Midtown, from fixing a printer to maintaining our access control system and server. No job is too big or too small.
ITNI have been looking after all of our IT needs for the past year or so, our computers have been in sparkling order ever since.
Ben is only ever a phone call / email away to offer his expert advice and has fixed any issues that have had with our systems promptly. Aside from this Ben is a lovely guy, and it is a pleasure to have him as part of our extended team, we would be lost without him!
We contracted ITNI to carry out an install of 21 cameras and a recording / playback facility throughout our campus in Carrickfergus. Ben and his team assessed our outdated system which was nearly 14 years old and gave an honest assessment of our options, breaking this down into various competitive pricing plans for us. He met with us several times and made the whole process very easy, explaining and demonstrating various cameras and recording devices, discussing the pros and cons of all. The system has been flawless and helped us combat potential safeguarding and bullying issues, as well as protecting our buildings and equipment.